This Privacy Policy is designed to inform you about how we collect, process, use, disclose and protect your personal data when you interact with the Online Store.
Our commitment to protecting your privacy is based on our dedication to transparency and compliance with applicable personal data protection laws, including, but not limited to, the Law of Ukraine ‘On Personal Data Protection’ and the General Data Protection Regulation (GDPR). This Privacy Policy sets out our practices and principles to help you make informed decisions about providing us with your data.
We urge you to READ AND UNDERSTAND THIS PRIVACY POLICY CAREFULLY. By accessing or continuing to use the Online Store, you agree to this Privacy Policy and the Public Offer Agreement.
By doing so, you authorise us to collect and/or receive your personal information to provide the Services.
If you have any questions or concerns about your privacy or this policy, please do not hesitate to contact us. Your trust is important to us and we are committed to protecting your privacy at every step of the way.
1. DEFINITION OF TERMS
‘User’, ‘you’ - a person who accesses and uses the resources of the Online Store.
‘Online Store’ means the Company's website from which you can select and order the products (goods) offered by the Company.
‘Company’, ‘we’ - a circle of authorised persons who operate and manage the Online Store, namely: represent the interests and act on behalf of the Online Store, process and organise the processing of personal data provided by the User, as well as determine the purposes of such processing, the composition and type of data to be processed.
‘IP address’ means a unique network address of a node in a computer network based on the principles of the IP protocol.
‘Services’ - services for the sale and delivery of ordered goods placed on the website of the Online Store.
2. PERSONAL DATA
Personal data is any information that identifies or can be used to identify an individual or is associated with an identifiable individual. This information can be either directly associated with an individual or used in combination with other data to identify him or her. This information may be collected directly or indirectly and usually includes personal identifiers such as first name, last name, email address, postal address for delivery of goods, telephone number and other information.
Users of the Online Shop may browse the pages of the website without providing any personal information about themselves. However, in order to provide the Services related to the purchase of goods presented in the Online Shop, we need your contact details so that we can contact you, confirm the order and deliver the ordered goods. We ensure the confidentiality of your personal data.
We receive the User's personal data from the User when placing and paying for the order through the shopping basket. The User's personal data is filled in by the User (when placing an order through the shopping cart or when registering on the site). Information required for the provision of the service is marked in a special way. Other information is provided by the User at his/her discretion.
The Company does not verify the accuracy of personal data provided by the User of the Online Store.
3. PURPOSES OF COLLECTION, PROCESSING AND USE OF PERSONAL DATA
The Online Shop collects, processes and stores only the necessary personal data of the Users to provide the Services.
The collected data is used to communicate with the User, including notifications about the provision of the Service, informing about the availability of goods, order confirmation, processing and acceptance of payments, delivery of goods, communication with the courier service and processing of requests and applications from the User.
The Online Shop collects statistics on the IP addresses of the Users. The Company may need the collected data to identify and eliminate possible technical errors, as well as to monitor compliance with the legality of financial payments made using the resources of the online store.
The processing of the User's personal data is carried out without any time limit by any legal means. We will store your personal data only for the period necessary for the purposes set out in this Privacy Policy, unless a longer storage period is required or permitted by law.
The User consents to the Company's transfer of his/her personal data to third parties, namely courier services, postal services, etc.
4. COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies are small text files used by the Online Shop to store information on your device, such as a computer, smartphone or tablet. These files contain data that the online store can access and use when you revisit the online store or navigate between pages.
Cookies facilitate the operation of the Online Shop. We use identification and authentication cookies to recognise and authenticate you when you return to the Online Store.
Session cookies help us to store information about your status during your interaction with the Online Shop. Session cookies are temporary and are often used to manage your sessions on the Online Store. They expire or are deleted when you close your web browser.
Performance optimisation cookies are used to improve the performance of the Online Store by caching data or settings locally on your device, reducing the need for repeated requests to the server.
We may use third-party analytics tools such as Google Analytics, Smartlook, Hotjar and Microsoft Clarity to evaluate your use of the Services. This includes creating reports on activities and events, collecting demographic information, evaluating performance metrics, and analysing various data related to the Services and the online store, as well as mobile and internet usage. These third-party providers use cookies, pixel tags and similar tracking technologies to help analyse and provide data to us.
Cookies do not harm your processor and do not contain viruses. The data collected by cookies is processed in an anonymised form. You can deactivate the use of cookies at any time in your browser settings or directly in our online shop. You can configure your browser settings to prevent the use of cookies or to be notified when cookies are sent to your device. There are different methods for managing cookies and we recommend that you refer to your browser's instructions or help screen for details on how to change these settings.
5. FINAL PROVISIONS
By using the Online Store, the User acknowledges his/her full agreement with the provisions of this Privacy Policy and the Public Offer Agreement.
In case of disagreement with the provisions of this Privacy Policy, the User must stop using the Online Store.
The provisions of the Privacy Policy apply exclusively to this Online Store. The Company does not control and is not responsible for the information and services of third parties to which the User has the opportunity to access through the relevant Internet links that may be presented on the pages of this Online Store.
The Company has the right to make changes to the provisions of this Privacy Policy without obtaining the consent of the User.
The new Privacy Policy shall come into force only from the moment it is posted on the website of the Online Store (unless otherwise specified in the new version of the Privacy Policy).
If you have any questions about this Privacy Policy or the use of your personal data, you can contact us at the following email address: business@monteesports.com .